Frequently Asked Questions

General & Getting Started

  • Home staging is the art of preparing a property for sale to appeal to the widest range of potential buyers. It highlights your home's best features, creates an aspirational lifestyle, and helps buyers emotionally connect with the space. Staged homes typically sell faster and for a higher price than un-staged homes, maximizing your return on investment.

  • Our process is simple and designed for a smooth experience. It begins with a complimentary consultation and a detailed quote. Once accepted, we handle everything from professional installation of carefully selected furniture and decor, to the de-staging and collection of items once your property is sold or the hire period ends. We manage all logistics so you don't have to.

  • Glamour Property Styling proudly services the Melbourne Metro area and surrounding regions. We also service regional areas located in Mitchell Shire. Please contact us with your property's address to confirm if we service your specific location.

  • Our services are used by a variety of clients, including homeowners looking to sell, real estate agents who want to achieve the best results for their vendors, and property developers or investors aiming to enhance their projects for sale.

  • The cost of home staging is tailored to each property's unique needs. Factors include the size of your home, the number of rooms to be staged, the style of furniture and accessories required, and the duration of the hire period. We provide a complimentary, no-obligation quote after a thorough assessment of your property. This ensures you receive a precise investment figure for maximum impact.

  • Yes, we specialize in occupied property styling! This service involves an initial consultation where we assess your existing furniture and decor. We then strategically integrate our beautiful inventory with your key pieces, rearrange layouts, and meticulously style your home to highlight its best features, declutter, and create an inviting atmosphere for buyers. Our goal is to enhance your property's appeal using a mix of your items and ours.

Quoting & Pricing

  • Yes, our initial quote consultation is completely complimentary and carries no obligation. It's a fantastic opportunity for us to assess your property and for you to understand how staging can benefit your sale.

  • Yes, we offer flexible staging solutions. Our services include full home staging (furnishing an entire vacant property), partial staging (complementing existing furniture with key pieces), and occupied property styling (working with your existing items to enhance the space). All quotes are customized to your property's specific requirements.

  • Our comprehensive staging packages include the selection, delivery, and professional installation of all furniture, art, and accessories required to transform your home. It also covers insurance for our items during the hire period, and the de-staging and collection of all items at the end of the term. Please note, our service does not include property cleaning, repairs, or painting.

  • Our standard staging hire period is 6 weeks for Melbourne Metro and 10 weeks for regional Victoria. This duration usually aligns well with the typical property sales campaign, allowing ample time for marketing, open homes, and securing a buyer.

    We are currently offering an additional 2 weeks free for both Melbourne Metro and regional Victoria.

  • That's fantastic news! If your property sells before the initial hire period ends, the agreed hire period generally remains the same. Once the sale is unconditional, we'll coordinate with you and your agent to arrange a convenient pick-up date for the staging furniture.

    Please note, there are no partial refunds if your property sells prior to the hire period ending or if you choose to end your hire early for any other reason.

  • Our pricing considers several factors to ensure a bespoke quote. These include the number of rooms requiring staging, the overall size and layout of the property, the specific style and quantity of furniture and decor needed to best showcase your home, and the length of the hire period.

  • We're confident in the value and quality of our styling, and we want you to choose Glamour Property Styling with complete peace of mind. If you receive a cheaper quote for a comparable service, we offer a 5% price beat guarantee. Simply provide us with the written quote, and we'll review it to ensure it matches the scope and quality of our proposal, then beat it by 5%.

  • We offer a few convenient ways to pay your invoice. You can make payments via bank transfer (EFT) or securely pay using a credit card through our invoicing system. All necessary details will be provided on your invoice.

    While we prefer bank transfers, you're welcome to pay by credit card. Please note a surcharge applies for credit card payments:

    • Domestic Cards (Visa, Mastercard, Amex): 1.7% + AUD $0.30

    • International Cards: 3.5% + AUD $0.30

  • For your convenience, payment for our staging services is required prior to the installation date. This ensures a smooth and uninterrupted styling process on the day.

  • At this time, we do not offer structured payment plans or payment at settlement. Full payment is required before installation. We recommend discussing any specific financial considerations with your real estate agent, as they may have options or advice for you.

Installation & Preparation

  • Our expertise lies in selecting the perfect furniture and decor to complement your property's unique style and appeal to your target buyers. While we don't provide individual mood boards or itemized lists for client approval, you can trust our experienced stylists to curate a stunning and cohesive look. We handle all the creative decisions to ensure a seamless and impactful transformation on staging day.

  • Proper preparation ensures a smooth and efficient staging process, allowing our team to create the best possible transformation for your home.

    • For vacant properties:

      • Please ensure the property has been deep cleaned.

      • Electricity must be connected and all light bulbs in working order. We also highly recommend that all globes are the same colour temperature throughout the house for a cohesive and inviting ambiance.

      • Any necessary repairs or touch-ups should be completed.

      • Crucially, please ensure all other trades (e.g., painters, electricians, cleaners) have finished their work and have cleared their tools and debris, allowing us clear, unobstructed access inside the property. This ensures our team can focus purely on transforming the space without delays or safety concerns.

    • For occupied properties:

      • It's essential to have decluttered, depersonalized, and deep cleaned your home.

      • All personal items and furniture discussed during your consultation that are not being used in the staging should be moved or stored off-site. This clears the way for our team to work efficiently and integrate our styling pieces effectively.

      • If you require our team to move any existing furniture or items to a garage or other on-site storage area, please inform us ahead of time. This allows us to make the necessary time allowances in our schedule for staging day.

    • For vacant properties: You generally don't need to be present, but we do require clear access details or keys beforehand. If you or anyone else plans to be on-site, we kindly ask that you allow our team the space to work efficiently for health and safety reasons, as we'll be moving furniture and decor.

    • For occupied properties: We highly recommend that you (and any pets) go for a coffee or lunch and return once we've completed the transformation. This allows our team to focus fully and ensures a smoother, more efficient process due to health and safety considerations while moving items. If you prefer to stay, we just ask that you allow our team to work uninterrupted until styling is complete.

  • The duration of the installation varies depending on the size of your property and the scope of the staging. Typically, a full home staging installation can take anywhere from a few hours to a full day.

    Rest assured, our team will work efficiently to ensure the staging is fully completed prior to your scheduled photography session, so your property looks its absolute best.

  • Yes, our professional stylists strategically hang art and mirrors using appropriate permanent fixings (such as nails/hooks) to best showcase your property and enhance its appeal. These fixings are designed to remain on the walls, as they are considered part of the property's fixtures and fittings once installed. As per a standard sales contract, these typically become part of the property for the new owner, so there's no need for you to repair any small holes or marks left by these fixtures after de-staging.

  • For the safety of your beloved pet and our staging team, we kindly request that all pets are either off the premises or safely contained (e.g., in a secure garage or outside area) during the entire styling installation process. This allows our team to work efficiently and without distraction, ensuring the best possible outcome for your home.

  • While your property is staged, pets can remain in an occupied property. However, for the longevity and cleanliness of the staging items, we kindly request that pets are kept off the staged furniture and that the property is regularly cleaned, especially if your pet sheds. Any damage to staging items caused by pets (beyond normal wear and tear) will be subject to our terms and conditions for repair or replacement.

After Staging & Pick up

  • Once staging is complete, your property is immediately ready for real estate photography and open inspections! Our team will send you "after" photos of the transformation (either by email or text) and will also share them with your real estate agent. Your property is now ready to impress potential buyers.

  • Our goal is for you to be thrilled with the final staging! Our stylists meticulously select each piece to create the most impactful look for your property. Due to the logistics and significant effort involved in installation, we generally don't offer changes to individual items after staging is complete, or allow for re-staging based on personal preference.

    However, if you have a significant concern, please reach out to us immediately. We'll do our best to understand and address any critical issues that genuinely impact the marketability of the property, though minor aesthetic preferences typically fall outside the scope of post-installation adjustments.

  • If your property hasn't sold by the end of your initial hire period and you wish to continue showcasing it at its best, we are happy to arrange an extension. Please contact us prior to your hire end date to discuss extension options and any applicable fees.

  • We do not require a separate bond for our staging services. Your invoice covers the staging service itself. However, please note that our terms and conditions outline responsibility for any loss or damage to our items beyond normal wear and tear during the hire period.

  • We understand that accidents can happen. Our terms and conditions outline the responsibility for our items during the hire period. Any loss or damage to our items beyond normal wear and tear (e.g., stains, breakages, significant scratches) may incur a charge for repair or replacement. We encourage you to treat our items with care.

  • We coordinate the pick-up of the staging furniture either at the conclusion of your agreed hire period or once your property has successfully sold and gone unconditional. For vacant properties, we typically schedule the pick-up at our convenience. For occupied properties, a member of our team, will contact you to arrange a suitable day.

    • For vacant properties: You generally do not need to be present, provided we have clear access or keys for our team.

    • For occupied properties: We'll coordinate a pick-up time with you. Your presence is helpful to ensure all personal items are cleared, and for any final checks. Our team will work efficiently to remove all staging items.

  • Yes, absolutely. Glamour Property Styling carries comprehensive insurance coverage for all our furniture and decor items while they are on your property during the hire period. This provides peace of mind for both parties.

  • In the unfortunate event of fire, theft, or significant damage to our items (beyond normal wear and tear), please notify us immediately. Our insurance covers our items; however, any loss or damage due to negligence or misuse while on hire at your property may incur a charge for repair or replacement. We recommend reviewing your own home and contents insurance for specific coverage details related to items on your property.